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City of Austin

Posted On:

5/31/24

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Technical

Full-Time

Austin, TX

$22.40 – $25.48 per hour

The position involves training and leading field services staff, investigating reports of rabies exposure and animal care violations, capturing and transporting animals safely, and euthanizing animals when necessary, as well as providing assistance and education to citizens regarding responsible animal ownership.

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Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. - Train and lead Field Services staff in performing field duties, investigation techniques, bite reporting, and injured animal handling. - Investigate reports of rabies exposure, dangerous or vicious animals, and proper care violations. - Safely and humanely capture and transport animals, including those who are sick, injured or potentially dangerous. - Establish quarantines and oversee home observations. - Perform field tranquilization on ill, injured, or dangerous domestic animals or wildlife - Maintain a current list of declared Dangerous Dogs for public access. - Euthanize animals when necessary with understanding and compassion for the animal. - Respond to observed or reported emergency situations and ordinance violations as well as after hours emergency calls as needed from the Austin Police Department. - Write reports and record data on appropriate log/forms. - Dispatch calls for service to field personnel. - Answer citizens’ questions and provide assistance and education to citizens regarding responsible animal ownership/ordinance requirements. - Issue citations, obtain affidavits and testify in court. Fill requests for records under the provision of the Texas Public Information Act. - Attend training sessions to attain or maintain certifications, or as required by management. - Participate in prevention services such as teaching bite prevention classes, responsible pet ownership classes, etc. Contribute to the programs and services that support the shelter’s live outcome goals. Responsibilities – Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of supervisory and managerial techniques and principles. - Knowledge of animal services and related programs. - Knowledge of State and local laws, regulations, and ordinances concerning animal related issues/complaints. - Knowledge of City of Austin and Travis County streets and roads. - Skill in safely handling wild, domestic and livestock animals, including those with unknown temperament. - Skill in using computers and related software applications. - Skill in establishing and maintaining good working relationships with other City of Austin employees and the public. - Skill in the use of tools used to capture, restrain, and transport animals. - Skill in using computers and related software applications. - Skill in verbal and written communication, including the ability to draft grammatically correct, concise reports under strict deadlines. - Skill in Public speaking. - Ability to work with frequent interruptions and changes in priorities. - Ability to diffuse heated encounters, both human and animal. - Ability to identify animal species and breeds. - Ability to train others. - Adhere to disease management and safety protocols.
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