Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. - Train and lead Field Services staff in performing field duties, investigation techniques, bite reporting, and injured animal handling. - Investigate reports of rabies exposure, dangerous or vicious animals, and proper care violations. - Safely and humanely capture and transport animals, including those who are sick, injured or potentially dangerous. - Establish quarantines and oversee home observations. - Perform field tranquilization on ill, injured, or dangerous domestic animals or wildlife - Maintain a current list of declared Dangerous Dogs for public access. - Euthanize animals when necessary with understanding and compassion for the animal. - Respond to observed or reported emergency situations and ordinance violations as well as after hours emergency calls as needed from the Austin Police Department. - Write reports and record data on appropriate log/forms. - Dispatch calls for service to field personnel. - Answer citizens’ questions and provide assistance and education to citizens regarding responsible animal ownership/ordinance requirements. - Issue citations, obtain affidavits and testify in court. Fill requests for records under the provision of the Texas Public Information Act. - Attend training sessions to attain or maintain certifications, or as required by management. - Participate in prevention services such as teaching bite prevention classes, responsible pet ownership classes, etc. Contribute to the programs and services that support the shelter’s live outcome goals. Responsibilities – Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of supervisory and managerial techniques and principles. - Knowledge of animal services and related programs. - Knowledge of State and local laws, regulations, and ordinances concerning animal related issues/complaints. - Knowledge of City of Austin and Travis County streets and roads. - Skill in safely handling wild, domestic and livestock animals, including those with unknown temperament. - Skill in using computers and related software applications. - Skill in establishing and maintaining good working relationships with other City of Austin employees and the public. - Skill in the use of tools used to capture, restrain, and transport animals. - Skill in using computers and related software applications. - Skill in verbal and written communication, including the ability to draft grammatically correct, concise reports under strict deadlines. - Skill in Public speaking. - Ability to work with frequent interruptions and changes in priorities. - Ability to diffuse heated encounters, both human and animal. - Ability to identify animal species and breeds. - Ability to train others. - Adhere to disease management and safety protocols.