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City of Austin


Full time

Austin, TX

$33.05 – $42.14 per hour

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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions.

  2. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results.

  3. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports.

  4. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards.

  5. Performs conversions, imports, and exports of data within and between internal and external software systems.

  6. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations.

  7. Enhances the performance of BI tools by defining data to filter and indexes.

  8. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports.

  9. Tracks, monitors, and analyzes performance and production issues, and implements improvements.

  10. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations.

  11. Maintains the quality of Metadata Repository by adding, modifying, and deleting data.

  12. Provides input to the development of data/information quality metrics.

  13. Tracks and reports on issues and enhancement requests for the business in a timely manner.

  14. Analyzes and tests new releases/versions of software.

  15. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly.

Responsibilities – Supervision and/or Leadership Exercised:

  • May provide leadership, work assignments, evaluation, training, and guidance to others.

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