Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. - Determines the goals and continuity of program service within broad outlines - Develops strategies, direction and priorities for service delivery - Manages enterprise program areas, supervises supervisors and coordinates with other managers - Manages the support of corporate services - Monitors, prepares and presents reports, budgets, and performance measures - Manages and coordinates enterprise projects with technical solutions - Prepares and evaluates Request for Proposals - Participates and manages enterprise contracts - Participate with other City departments, project teams and agencies to ensure compliance with City of Austin personnel, security and department policies - Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of principles and processes for providing customer service and user services - Knowledge in analyzing information and evaluating results to choose the best solution and solve problems and to communicate information and ideas - Knowledge of business and enterprise management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources - Knowledge of City of Austin ( COA ) budget processes - Knowledge of COA ordinances, administrative rules, and regulations affecting department operations and personnel matters - Knowledge of current complex and enterprise IT systems and data systems technology, security, operations, and practices - Skill in organizing complex work of larger groups effectively and efficiently - Skill in understanding the organization and operation of the City and department as necessary - Skill in conducting hardware and software evaluations, performing selection and acquisition functions - Skill in enterprise vendor management and development of collaborative relationships - Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance - Ability to consider the relative costs and benefits of potential actions, and to determine how money will be spent to get the work done, and accounting for these expenditures - Ability to read and interpret standard accounting and financial reports - Ability to conduct research and analyze and interpret research findings - Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations - Ability to communicate effectively, both orally and in writing