Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. - Leads multiple process improvement teams - Develops project work plans, project management and periodic assessment - Facilitates the development of stakeholder analysis and communication plans for process improvement teams - Identifies, collects, and researches to complete data analysis - Makes recommendations to project teams and recommends organizational change utilizing appropriate talent - Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets - Develops and improves models and methodologies for the department - Reviews and critiques the work of functional team staff - Communicates project and program information to all levels of the organization - Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of business strategies, objectives, planning, development and management processes and process improvement - Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes - Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models - Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic - Skill in providing internal consulting services - Skill in project management methods - Skill in negotiation of projects and program initiatives - Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations - Ability to look at situations systematically - Ability to work independently and with teams - Ability to understand, interpret and apply detailed and complex information - Ability to manage implementation of recommendations