The Zebra, named a Best Place to Work in Austin four years running, is revolutionizing how connected consumers research and shop for insurance. We’re excited to be growing our herd and are looking for summer interns who want to join our team for the summer! Our motto is "All Stripes Welcome," and we put that into practice by valuing both traditional and non-conventional backgrounds and perspectives.
We're looking for our first-ever Operations Intern supporting Research. Sitting on the Operations team, you will partner closely with the Research team on relevant projects. You'll gain invaluable experience in the following areas: project/program management, research operations, user personas, user journeys, change management, leadership shadowing, and learning how to work with a startup mentality. This intern will learn how to enable scale and drive cross-functional alignment with The Zebra’s core values of Collaboration, Execution, and Innovation at the forefront for two of the company’s most critical teams.
Interns must be located in Austin, Texas, at the time of their internship.
This is a paid internship
Summer semester (June - August, but we can be flexible to your schedule!)
Time commitment will be 15 hours a week (subject to change)
Assist with participant recruiting and incentive management for moderated usability studies learning the fundamentals of research screener questions, demographics of our consumers, and how best to engage with real people to improve our product
Maintain documentation, project artifacts, and central research repository with assistance from the Operations Project Manager, Research to ensure they are easily accessible to peers and stakeholders
Participate in planning and logistics for research team workshops and open houses; including planning offsites, vendor read outs, and thinking creatively on how to engage with colleagues
Assist with rollout of new programs and insights
Familiarization with Atlassian and user interviewing tools
Attend meetings and company events
Relevant experience or major focused in Research, Operations, Business, or Project/Program Management
Learning and growth mindset
Operates with transparency, empathy, and positivity
Opportunity to join any company-related events/activities during your time as an intern, including our Employee Resource Groups (ERGs)
Join a team that truly lives their values, and values their lives (inside & outside of the office. Cliche, we know… but we really mean it)
ABOUT The Zebra:
The Zebra is the nation’s leading, independent insurance comparison site. With our dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 -- it's “insurance in black and white.”
We've garnered attention and investment of some of the nation’s top venture capitalists. Check out all of our awards & recognition!
Our core mantra is "All Stripes Welcome." As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!