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City of Austin



Austin, TX


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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals

  • Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions

  • Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors

  • Develop statement of work for use in requests for proposals

  • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems

  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

  • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions

  • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts

  • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization

  • Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.

Responsibilities- Supervision and/or Leadership Exercised:

  • May provide leadership, work assignments, evaluation, training, and guidance to others.

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