Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

- Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.

- Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.

- Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.

- Develop statement of work for use in requests for proposals.

- Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.

- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

- Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.

- Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.

- Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.

- Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.