Technology, Software


San Jose, CA


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At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your software knowledge and experience using the latest tools and technologies.

What is an Apprenticeship?
IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.

Who you are
An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with software programming or support or simply working in a team oriented environment in the past, you’re exactly the type of candidate we’re looking for.

To be successful, you need:

  • Drive and eagerness to learn

  • Ability to work independently, and in an efficient and organized manner

  • Ability to work collaboratively as part of a team

  • Strong verbal communication skills

  • Attention to detail

  • Strong troubleshooting

  • Knowledge or experience in any one of the following:

  • System programming

  • Software problem diagnostics

  • Operating System z/OS (mainframe)

  • Information Management System (IMS) software

  • CICS or Db2 for z/OS

No Visa sponsorship is available.
Must be local to the work location(s) listed or willing to relocate at own expense. No Reimbursable relocation is being offered.

Required Technical and Professional Expertise

  • Willingness to complete the requirements of the apprenticeship program

  • Some knowledge or experience with any of the following:Operating Systems like Windows, Linux
    General networking and infrastructure fundamentals
    Server or Storage Management

Preferred Technical and Professional Expertise