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City of Austin



Austin, TX

$30.14 – $37.68 per hour

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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Provides direct service, coaching, and technical advice to citizens and City management regarding the development process.

  • Responds to and resolves sensitive inquiries and complaints from all internal and external members of the development stakeholder community.

  • Coordinates land development code amendments, preparing reports, resolving conflicts, presenting land development improvement proposals to stakeholders.

  • Develops goals and work plans; guides implementation for assigned projects, programs, and activities; and leads multiple process improvement teams.

  • Identifies, initiates, and develops improvements to existing land development processes and assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.

  • Assists with preparation of financial summaries/reports for management review.

  • Assesses development community concerns, facilitates public dialogue, and builds consensus to identify and resolve issues related to the development process in a variety of formats, including meetings, conferences, community events, and public forums.

  • Consults with City staff to develop and deliver training materials, bulletins, and presentations in support of the development process, and communicates project and program information to all levels of the organization.

  • Represents the City in a variety of public meeting formats, including City at Council meetings, boards and commissions, and community events, as directed.

  • Facilitates the development of stakeholder analysis and communication plans for process improvement teams

  • Identifies, collects, and conducts research to complete data analysis, compile data/information; and writes or presents informational reports that summarize findings, data collection techniques, implementation options, etc.

Responsibilities- Supervision and/or Leadership Exercised:

  • May provide leadership, work assignments, evaluation, training, and guidance to others.

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