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Round Rock, TX

$50.92 per hour

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In this critical role, you will support Emerson?s best in class DeltaV process control system to provide a high level of technical support to our customers across a variety of industries, and engage with their Information Technology to ensure seamless deployment of our products. Additionally, you will play a meaningful part in driving global initiatives that support our strategic growth in the process control industries.

You will be working for a company that believes a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation, and have the opportunity to participate in our various employee resource groups.

You will have the flexibility to work away from the office at times, and when you come to the office you will work side by side with highly motivated people dedicated to developing award-winning products that improve the lives our customers.


  • Become a Subject Matter Expert on all Ethernet based Field Networks such as Profinet, Ethernet IP, Modbus IP and others.

  • Work directly with customers, Emerson Technical Support offices or representatives, Global Service Centre (GSC) engineers and development engineers on technical solutions to DeltaV applications.

  • Provide feedback to Technology regarding our end user requirements of Ethernet based Field Network software and architecture based on the investigation of field issues.

  • Travel (estimate 2-5 trips/year, typically a week or less per trip) to customer sites primarily in Europe, potentially worldwide if desired.

  • Create Knowledge Base Article content to inform the field about Product Information.

  • Develop the ability to generate close consultative long-term relationships with key Emerson customers to assist with their DeltaV support needs.

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