Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
  Develops and maintains databases to support data analysis and research findings for business projects.

• Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.

• Write reports that summarize findings, data collection techniques, implementation options, etc.

• Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status.

• Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives.

• Facilitates and documents meetings, action items, and processes using flowcharting methodologies.

• Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.