Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Leads multiple, cross-functional, large projects, initiatives and teams.

• Reviews, coaches and evaluates the work of Business Process Consultants and Technical staff.

• Advises Executive Management team in defining and identifying key measures and performance targets.

• Facilitates the development of stakeholder analysis and communication plans for process improvement teams.

• Makes recommendations to project teams and recommend organizational change utilizing appropriate talent.

• Identifies, collects, and researches to complete data analysis.

• Plans needs and forecasts resources for specific tasks and makes specific assignments to Business Process Consultants and/or staff.

• Accountable for achievement of goals of the division.

• Identifies talent to fulfill support roles, establishes relationships quickly and gather needed resources to ensure successful processes.

• Develops solutions to critical business issues and presents alternatives to executive management.

• Communicates project status to sponsors, stakeholders, and the rest of the department.

• Responsible for creating/revising models and methodologies which support consulting services.

• Develops project work plans and performs project management.