Business Operations

Full Time

Ausitin, TX


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We are looking for an experienced professional to join our Process & Tools team, supporting products like Apple Card, Apple Cash, Apple Music and more. You will join a new function within our team which will serve as a center of excellence in business architecture, project management, process design, and partner communications.

In this role you will support a cross-functional team of Business Operations, Product, Business Development, Marketing, and other partners to help them solve for complex problems and needs. You will work closely with partners such as our Solution Development and Maintenance Team, Engineering teams, IT teams, and others to jointly deliver partner solutions.

This role is full-time located in Austin, TX or Raleigh, NC.


  • Bachelors in Business, Engineering or a related field preferred.

  • 5+ years of professional experience preferred.

  • Some travel to Cupertino, CA may be required.


  • Experience supporting business partners as we will be designing and aligning upon current state, transitional state, and future state processes in correlation with overall business goals.

  • Ability to help to drive business prioritization for short, medium, and long term.

  • Outstanding project management skills and ability to lead large, cross-functional projects with multiple work streams to success. Demonstrate standard methodologies that set the bar for excellence in project management execution. Able to lead complex projects to measurable results and drive course-correction as results instruct.

  • Excellent people change management experience, enabling projects to be more smooth, enjoyable, and ultimately beneficial to our partners.

  • Experience in process design by driving clarification conversations and design of business needs first.

  • Experience leading efforts through facilitation of venues with different types of audiences, including executives, core team members, business, engineering, and other extended team members. Experience tailoring the approach, content, and duration to fit the audience needs and keep the teams aligned at the appropriate level.

ABOUT Apple:

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!