Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops short- and long-range plans.

• Develops and monitors division or section budget and grant applications.

• Chairs and serves on professional committees.

• Serves on Austin Public Library Management Team. Works or travels to several locations and serves on library-wide committees and task forces.

• Investigates and resolves customer complaints.

• Clarifies City and department regulations.

• Develops division policies and procedures and participates in the development of department policies.

• Prepares and presents programs, articles, reports, and projects.

• Represents the City of Austin and the Austin Public Library to the public.

• Represents the interests of the Library and/or division to City officials.