Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. - Provides psychological, emotional, cognitive, and physical assessments of individuals of crime, trauma, or crisis situations; either on scene of the incident or at a later time when the person is located. - Formulates and implements clinical intervention strategies until stabilization occurs. - Provides support and assistance to victims and witnesses throughout the criminal justice process serving as a liaison and advocate with law enforcement and other agencies. - Delivers death notifications for all APD related cases as requested by the Travis County Medical Examiner’s office and other outside agencies across the country. - Prepares for and testifies in court as a fact witness or as an expert witness. - Plans, develops, and conducts trainings, presentations, and educational sessions to law enforcement, other outside agencies and the community. - Serves as the Crime Victim Liaison for the Austin Police Department, providing information about victim’s rights and Crime Victims’ Compensation to victims of crime and law enforcement personnel. - Conducts media interviews in collaboration with the Public Information Office. - Compiles data and information for reports. - Assists other public safety agencies. - Conducts debriefings, group counseling, and/or diffusing’s to law enforcement, other public safety agencies, other agencies, and the community after critical incidents, large scale events, and disasters.   Responsibilities – Supervisor and/or Leadership Exercised: - None Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of counseling, theoretical frameworks, and techniques. - Knowledge of mental health issues, trauma, and victimology. - Knowledge of Critical Incident Command. - Knowledge of police operations and investigative procedures. - Knowledge of Victim Assistance best practices. - Skill in oral and written communications. - Skill in handling multiple tasks and prioritizing. - Skill in using computers and related software applications. Skill in data analysis and problem solving. - Skill in planning and organizing. - Skill in trauma and crisis counseling. - Ability to work with frequent interruptions and changes in priorities. Ability to train others. - Ability to establish and maintain good working relationships with other City employees, external agencies, and the public.