Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. - Coordinates the development and implementation of departmental records and information management programs. - Reviews the effectiveness of departmental record-keeping practices and proposes recommendations for improvement. - Coordinates the development and implementation of departmental records management policies, standards, and procedures for, indexing, classification, retention, disposition, and protection - Oversees the completion and ongoing maintenance of the department’s records inventory. - Coordinates the review process for the department’s records control schedules and submits them to the Office of the City Clerk for review and approval. - Works with the Office of the City Clerk to maintain the control schedules and keep them up-to-date. - Assists with the identification of the department’s vital records and the creation and maintenance of the department’s vital records protection and disaster recovery plans. - Develops and delivers records management training programs and materials including policies, standards, and procedures - Reviews and approves requests to transfer departmental records to the Records Center or destroy records that have met retention requirements. - Reviews and approves the disposition of the department’s records and submits disposition requests to the Office of the City Clerk. - Attends meetings, recommends tasks for, and evaluates the performance of, the department’s Records Management Team. - Attends corporate/departmental Records Management Team meetings and coordinates with the Office of the City Clerk. - Prepares an annual report on the status of the department’s records and information management program. - Responsibilities - Supervision and/or Leadership Exercised: none Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of professional records and information management theory, best practices, principles, standards, technologies, and requirements. - Knowledge of their department’s services and operations and the records, data, and information systems that support them. - Knowledge of departmental practices, policies, and procedures. Familiarity with local, state, federal guidelines, laws, and regulations related to records and information management. - Knowledge of the City’s practices regarding retention schedule development. - Knowledge of the City’s practices regarding disaster planning and business recovery techniques for records. - Knowledge of departmental disaster planning and business recovery plans. - Knowledge of the City’s practices regarding the management of records with historical value. - Knowledge of training methodologies and techniques including, curriculum development. Ability to train others - Skill in multi-tasking and prioritizing job duties - Skill using computers and standard desktop software applications. - Skill in oral and written communication - Skill in analysis, problem solving and decision making. - Skill in communication, team building, and coaching. - Ability to write formal policy and procedure documentation. - Ability to work with all levels of staff. Strong customer service orientation.