Duties, Functions and Responsibilities: - Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Monitors City and departmental issues and projects. 2. Handles information requests, forwarding to correct division for responses. 3. Reads incoming letters; memos; submissions; and reports determining their significance to the Director’s office. 4. Prepares correspondence, working with other staff within the department to provide input, gathers data, analyzes information and makes recommendations to the Department Director 5. Acts as liaison between departments and divisions on day to day issues. 6. Coordinates events and other activities or projects and works with internal and external customers. 7. Reviews reports submitted by staff members to recommend approval or to suggest changes. 8. Conducts research, compiles data, and prepares papers for consideration and presentation by executives or committees. 9. Attends committee, board or others meetings as needed. Responsibilities - Supervision and/or Leadership Exercised: This position does not supervise, but serves as the primary lead, working with other departmental staff to manage the flow of information to and from the Department Director’s office and may be asked to train other administrative personnel. Knowledge, Skills and Abilities: - Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of the functions of the departmental organization to include relationships between departments, divisions and agencies. - Knowledge of the various departments and key contacts required to meet the needs of the Director. - Knowledge of the principles associated with the role of meeting the necessary standards of customer service. - Knowledge of city practice, policy and procedures. - Skill in oral and written communication. - Skill in handling multiple tasks and prioritizing. - Skill in using computers and related software applications. - Skill in data analysis and problem solving. - Skill in planning and organizing. - Ability to exercise discretion in confidential matters. - Ability to work with frequent interruptions and changes in priorities. - Ability to establish and maintain good working relationships with city employees and the public